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CHOOSING
A PC:
Omni software may be installed on a dedicated PC or it can be multitasked
with other applications.
DEDICATED
PC: Many of our customers assign a ‘surplus’ dedicated PC to Omni.
If you plan to run Omni on a dedicated PC, we recommend Windows XP for
maximum reliability.
MULTITASKED
PC: If you plan to run Omni on a PC that runs other applications,
a more powerful computer should be used. Remember that the audio will
be used by Omni 100% of the time, so, please choose a PC on which sound
is not being used for other applications. Some users have installed Omni
on their server with good results.
CONNECTION
TO PHONE SYSTEM: Omni outputs a continuous audio stream that is connected
to the Music-On-Hold input of your telephone system or ARU (or both).
Simply connect an audio cable from the Audio Out of the soundcard to the
Music-On-Hold input of the phone system. Some customers have sucessfully
used a spare pair in their Cat5 wiring to route the audio signal to the
phone switch from a distant office. In this case, audio is spliced into
the Cat5 at the PC location, and punched down or otherwise terminated
to the Music-On-Hold port at the switch thus eliminating a new wire pull.
LAN/INTERNET
CONNECTION: A network connection is not required, however, it is strongly
suggested. New messages are downloaded from our website at www.omnidigital.com
so Internet access is a plus. A connection to the corporate LAN enables
the system to be controlled remotely from any other PC on the LAN using
a remote access application such as VNC.
This can be helpful if the person assigned to Omni matters is a large
distance from the PC running the Omni application.
SOFTWARE
The Omni
application is only available from our website. Once the hardware is in
place, installation of the software takes just a few minutes. If the PC
has an Internet connection, the process is simplified.
After we
receive your signed Service Agreement, we will setup your account on our
webserver. You’ll be assigned a Customer Code and a Password. Using these,
you can LOG IN and download the software and the license to activate it.
- Go to
www.omnidigital.com and click
the Software link. Fill out the download request form and download the
install file (omni4_su.exe) onto your local harddrive.
- After
we have activated your web account, you may Log In using your Customer
Code and Password. At the upper right of your account page, you can
click the link to generate a new license. After the license is assembled,
click the Download button and save the license file (lic_yourpassword.exe)
to your local harddrive.
- To install
the software, double-click the Omni installation file on your harddrive(omni4_su.exe).
Take all the defaults.
- After
installation finishes, you will need to run the license file. Locate
the license file on your harddrive and double click it. Choose UnZip
to write the license file to c:\omni4.
- To start
the Omni program, go to Start/Programs/Omni4 and click on the Omni (not
minimized) icon. This will bring up the Omni 4.0 screen.
- Go to
Tools/Configure, then File Type. Choose WAV and click Apply. MP3 files
are smaller but are more complex and require more computer power to
play. We recommend using .WAV files.
- Go to
Tools/Configure, then Settings. Specify the directory in which you will
put your downloaded messages. For simplicity, just configure C:\OMNI4
and always put your downloaded message file there.
- Under
Startup, click YES to auto-start with Windows. Click Apply. Close the
Settings window.
- Read The
Help File - You can find answers to questions about the operation of
the program.
- Finally,
Download Your Current Messages! Go to www.omnidigital.com, LOG IN
using your password. See the next section for more detailed instructions
on downloading new messages.
DOWNLOADING
AND IMPORTING MESSAGES FROM THE INTERNET
- Connect
to the Internet with your browser and go to www.omnidigital.com
- LOG
IN using your Customer Code and Password to access your account
and messages. To expand/collapse a Category, click the +/- box. Use
the Order New link to access the Production Request Form. Use
the Delete Old link to remove messages that you no longer want
listed in your Customized category. Any scripts that you submit for
production will show up in your Customized category. As long as there
is a paper/pencil icon displayed, you may click it and edit the script.
Once we send the script to the announcer for voicing this option goes
away and the icon changes to the normal script icon. The play button
turns blue when the message comes out of production and is available
to hear and download.
- You may
check/uncheck messages, across all categories, until you get the ones
you want included in your download. When finished selecting, click 'Show
My Selections' at the top of the page.
- The Preview
page shows all of the messages that you have chosen. You may rearrange
the playback order by using UP/DN buttons. You may check all of the
messages, or certain ones, and click the Preview button to listen to
the checked messages one after another ... as they will sound on your
phone system. And, you can checkmark the boxes under the Script button
to print out the selected scripts. When finished, click Zip for Download
and your files are zipped into one file for you to download and then
load into your Omni playback software.
- You will
be prompted that you are ready to download a file and the filesize will
be displayed under the Download button. Click the Download button and
select a directory on your computer to store the file.
- After
the download is complete, disconnect from the Internet and close your
browser
- Right
click the Omni logo in your system tray (lower right of your screen).
Left click ‘Edit Playlist’.
- Click
the Load button. Browse to the directory where you stored the downloaded
file Highlight the file, click on the GO button and follow the prompts.
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